Returns Policy for KRYOVENTIS

At KRYOVENTIS, we strive to ensure that you are completely satisfied with your purchase. If you are not fully satisfied, we are here to help.

Return Eligibility

To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• A receipt or proof of purchase from KRYOVENTIS is required.

Return Process

To initiate a return, please contact our customer service team at [email protected]. Provide your order number and reason for return. We will assist you with the return process.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund will be initiated to your original method of payment. The time it takes for your refund to be processed depends on your card issuer’s policies.

Exchanges

KRYOVENTIS only replaces items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [email protected].

Non-returnable Items

Several types of goods are exempt from being returned, including but not limited to:

• Gift cards
• Downloadable software products
• Perishable goods such as food, flowers, newspapers or magazines

Contact Us

If you have any questions on how to return your item to us, do not hesitate to contact our support team at [email protected].